Refund Policy

If you are not happy with your item for any reason, you can return it within 7 days.  To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The shipping back of your item is your responsibility and the refund will be for the price paid for the item not the shipping.

ALL RETURNS REQUIRE A RA NUMBER (RETURN AUTHORIZATION)

You cannot send an item back without first contacting us to get an RA. Any order shipped back without an RA will not be refunded. An RA is the only way to identify your order

Anything custom ordered can not be refunded.

To complete your return, we require a receipt or proof of purchase.

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at catherine@classiclegacy.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at catherine@classiclegacy.com and send your item to: 7147 Manor Woods CT Germantown Tennessee US 38138.

Shipping

To return your product, you should mail your product to: 7147 Manor Woods CT Germantown Tennessee US 38138

You will be responsible for paying for your own shipping costs for returning your item.